返金ポリシー

# Refund Policy

If you receive a defective item or the wrong item, please contact us within 7 days of delivery. After reviewing the situation, we will offer a replacement or a refund where appropriate.

We do not accept returns, exchanges, or cancellations for customer convenience.

Natural whetstones and traditional woodworking tools are made from natural materials and may vary in color, pattern, texture, and dimensions. These natural variations are not considered defects.

Please contact us before returning any item. Returns sent without prior authorization may not be accepted.

Customs duties, import taxes, VAT, and customs clearance fees are non-refundable.